Price Match Policy

Don't settle for less—shop smarter with True North Cannabis Co. If you find a lower price locally, we'll not just match it; we'll beat it by 5%!

Eligibility and Conditions

Ready to lock in the best deal around town? Before you submit a price match request, here are a few simple ground rules to make sure you score an awesome deal with us.

• Applicable to cannabis products ONLY.
• Your selected item must have an identical match in our store.
• The item must be sold by a licensed cannabis retailer. 
• The price you're asking us to beat has to be up-to-date and valid.
• The competitor store must be located in the same city as the TNCC store you're shopping at.

Competitor Price Matching Criteria

Sometimes, other dispensaries’ prices are just too good to ignore. We get it, and we’re up to compete!

We price match our competitors' regular-priced items, sale items and membership pricing according to location, product availability, and whether they’re a legit dispensary.

We guarantee even better offers you’ll find hard to resist.

Price Matching for Your Favourite Products Covered

From flowers to vaporizers, find all your cannabis needs at prices you'll love. Our Price Match Policy covers:

• Flowers
• Pre-Rolls
• Vaporizers
• Concentrates
• Edibles
• Topicals
• Accessories

Price Matching Process

Step 1: Request a Price Match

Found a better deal elsewhere? Don’t cash out just yet! Submit a price match request to the nearest TNCC dispensary before you make a purchase. We don’t do post-sale adjustments and we only process price match requests in-store.

Step 2: Price Match Verification

Upon request, we'll verify the competitor's price against our price matching criteria. You'll need to show us an ad, a screenshot, or a website link to the better price you've found.

Step 3: Price Adjustment

Once we confirm you've found a better deal, your price gets an instant adjustment at the point of purchase. We can also offer you an even sweeter discount, or hook you up with some store credit. Whatever you choose, you’ll end up saving more while enjoying quality kush. Win-win!

Exclusions and Limitations

Just a heads up! Your local TNCC dispensary gets the last say on price matches. From the final price to the items you can price match, it will be left up to the discretion of our experienced staff.

But don't worry, we’ve only excluded a few items from our price matching policy:

• Items purchased that later decreased in price.
• Double discounts, bundle offers, rebates, coupons, and mail-in offers.
• Prices that require a minimum quality purchase or price errors.
• Products sold by third-party sellers.
•  Products that go below cost after discount 

Changes to Our Price Match Policy

We're always looking for ways to make your cannabis experience more affordable. So, from time to time, we might fine-tune our Price Match Policy to serve you even better. Whenever there's a change, we'll update our website right away. It's all part of ensuring you get the best bang for your buck!

Keep an eye on our Price Match Policy to see if there are any changes. Continued use of our services and acceptance of price matching requests are subject to the most current version.

Important Legal Notice

True North Cannabis Co. reserves the right to determine the eligibility for price matching. This policy may be updated or changed at any time. By shopping at True North Cannabis Co., you acknowledge and agree to abide by the terms and conditions outlined in this Price Match Policy, including our right to update the policy without prior notice.

Our Commitment to Competitive Pricing

Your satisfaction is our priority, and we strive to offer you the best cannabis products at affordable prices.

If you have any questions or need a price match, contact your True North dispensary today!

FAQs

Where do you price match?

We’ll match prices for any store located in the same city as the True North Cannabis Co. store you’re shopping at.

What evidence do I need to provide for a price match request?

To submit a price match request, you need to provide proof of the competitor’s price, such as a print or digital advertisement, or a live website link. The price and product details must be clearly visible and meet our price match criteria.

Which competitors do you price match against?

We price match against any legal, brick-and-mortar cannabis retailers in the same city as the TNCC location you are in.

Can I price match my online purchases?

Price matching is available in-store only. However, we don’t offer “rain checks” on out-of-stock items. Instead, we recommend comparable alternatives based on size, CBD, THC levels, species, and strain.

Do you offer price matching for all products?

While we strive to offer price matching on a wide range of products, some exclusions apply, such as price errors, bundle deals, and products sold by third-party sellers.

Are online prices eligible for price matching?

Yes, online prices from legal, brick-and-mortar retailers in the same city are eligible for price matching.

How long does it take to process a price match request?

Once all necessary documentation is provided, our team works swiftly to verify and adjust the price, usually within the same visit.

What happens if my price match request is declined?

If your request is declined, it’s likely that the criteria were not fully met. Our staff will clarify the reasons for the decision.

Is there a limit to how many times I can request a price match?

There is no specific limit. However, TNCC reserves the right to deny excessive or suspicious requests.